We guarantee ten separate aspects of our business.
We can back up and prove anything we say, so if you want proof or just want to ask a question, don't hesitate to contact us.
Quality
Every essay is guaranteed to be high 2:1 or 1st standard.
In other words, if you took one of our essays and handed it in to a university
tutor, he or she would grade it as a high 2:1 or 1st and would never suspect
that it was written by one of our writers.
If one of our essays ever falls short of the required standard, we will not only
refund your money, we will also rewrite the essay for free and give you another
custom essay order at no extra charge.
Originality
We're very proud that since we started in 2001, we haven't had a single case
of plagiarism in any of our essays. Not bad for a site that's written over 15,000
custom essays and dissertations!
Our success in this area is down to two things.
First, our attention to detail is second to none, and our trained quality control
team know how to sniff out anything that might hint at plagiarism.
Second, our unique APE detection system provides three layers of anti-
plagiarism protection, which you can read about here.
If one of our essays is found to contain plagiarism, we will not only give you your
money back, we'll also give you £2,500 in compensation! That's how
confident we are!
Reliability
We know it's vital to make sure you receive your work on time. If it's even a day
late, it might be completely useless to you, so we have a tried and tested
system that guarantees to get your work to you on, or often before, the
deadline you give us when you order.
If we're even a minute late, we'll let you have the work for free!
Value
There are a lot of essay writing companies out there, and some of them charge
massive prices, often for inferior quality work.
Our unique co-operative status means that we can afford to pay our writers
more than twice as much as other sites, while keeping our prices lower.
If you find a cheaper quote on another genuine site (discounting essay mill sites
that don't write your work from scratch), we promise to match them.
Provenence
It's important that you know your essay is accurate and reliable, so we send you
a free copy of all the writer's notes, rough drafts and research material. That
way, you can see how the work was researched and written.
If you have any questions about any part of the work, your writer will be more
than happy to go over it with you and explain it.
Exclusivity
When your order is complete, we destroy our copies of your work, which means
that the only copy left in the world is yours!
We guarantee not to retain, re-sell or otherwise re-use the work we do for you,
either in whole or in part. We also guarantee that we never put work in essay
banks, which are internet storehouses from which other students can buy pre-
written, non-custom work.
We don't write essays for anyone else - just you.
Privacy
No-one will ever know that you ordered from us.
We don't retain any of your personal data, and you can order and pay for your
work without giving us any personal details. After your order is complete, we
even delete all copies of any e-mails between us, and your writer does the same.
Customer Care
We see all our customers as individuals, and we treat them with respect and
courtesy. When you e-mail us, we reply quickly. When you have a question, we
answer it properly.
From an initial enquiry through to completion of an order, we're confident you'll
feel valued by our dedicated customer care team.
Honesty
We don't make claims we can't back up. If you want to ask us a question about
anything you see or read on this website, contact us and we'll get back to you
with a full and comprehensive answer.
For example, did you know it's now a legal requirement for any company to be
able to back up and prove the legitimacy of the comments on their Testimonials
page? We can do this, but don't just take our word for it - ask us anything!
100% Money Back Guarantee
Remember, you don't pay a penny until we've sent the work to you. If, however,
you want a refund after you've paid, we'll give it to you without argument.
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